How the network works

A network of distributors, not a marketplace

PumpsBad isn't a place to flip pumps at a premium when someone's in a bind. It's a private network of hydronic distributors who back each other up — moving inventory quickly so that, together, we take care of the customer.

What we're building

We're not building a gouging website. We're building a network of providers that lets you move inventory fast — and, more importantly, lets us collectively help our customers. When one distributor is short, another has it on the shelf. The customer stays up and running, and everyone keeps the relationship. Keep that in mind as you build relationships here and move product between fellow distributors.

What the network is for

Move inventory quickly

Surplus, cancelled, and dead stock find a home instead of gathering dust. List it, and a peer who needs it can reach you in minutes.

Take care of the customer

The whole point. When a building's down on a Friday afternoon, the network exists so someone in it can get that customer back up — fast.

Back each other up

Fellow distributors aren't just competitors here. Help a peer cover a gap today and they'll cover yours tomorrow. That's the deal.

Trade fairly

Price product like a colleague helping a colleague, not like you've got someone over a barrel. Fair pricing is what keeps the network worth being in.

Membership is a two-way street. Here's the spirit we ask everyone to operate in — it's what makes the network something distributors actually want to be part of.

The spirit we're after

  • Price fairly — distributor-to-distributor, not retail-in-an-emergency
  • Keep your listings honest and your quantities current
  • Respond to RFQs quickly — a customer is usually waiting on the other end
  • Stand behind what you ship — accurate specs, condition, and lead times
  • Treat fellow members as partners in serving the end customer

What doesn't belong here

  • Price gouging when a peer or their customer is in a jam
  • Phantom inventory or stale listings you can't actually fulfill
  • Using a peer's RFQ to go around them and poach the customer
  • Misrepresenting condition, specs, or availability
  • Treating the network like a clearance dump instead of a partnership

Sound like your kind of network?

If you run a hydronic shop and you'd rather help a peer than gouge one, you'll fit right in. We're onboarding the first members now.

Get early access →